*Overnight shipping unavailable to zip codes at bottom of page

Shipping & Delivery Policy

At 7ohBlack, we understand that fast and reliable delivery is crucial.



Shipping Process

  1. Order Placement: Ensure your shipping address is correct before checkout.

  2. Processing: Orders placed by 1:45 PM PDT will ship the same business day (Monday-Friday).

  3. Tracking: A tracking number will be sent via email once your order is shipped.

  4. Delivery: Depends on shipping selected, holidays, weekends, and carrier delays, but most customers receive their package between one and five days.


Important Information 


Shipping Rates & Free Shipping



Privacy & Discreet Shipping

We prioritize your privacy with discreet packaging:

For questions or special requests, contact us at support@7ohblack.com.

Important Information

We do not reship for lost or stolen packages, you must attempt to file a claim with the carrier through their claim system to initiate a replacement. NOTE: Their general customer service will tell you to have the sender file a claim but that is incorrect. File a claim directly through their claim system. We will file a claim only if you are not able to, with proof of denial on a proper claim attempt. Once filed the claim must be approved by the carrier before we will send out a replacement order. Please refer to our FAQ page for more information. You assume liability for your package once we hand it off to the carrier of your choice, as is always the case when ordering anything online. We do not refund for late or delayed packages. 

Restricted Jurisdictions: We do not ship to the following locations where Kratom is banned: